Information We Collect

When you place an order or contact us, we collect information such as your name, email address, shipping address, and payment details. We collect only what is necessary to process your order and provide support.

How We Use Your Information

Your information is used to fulfil orders, send shipping confirmations and tracking updates, respond to support inquiries, and send promotional emails if you have opted in.

Data Sharing

We do not sell or rent your personal information to third parties. We share data only with service providers necessary to fulfil your order (e.g. shipping carriers, payment processors). These providers are bound by confidentiality agreements.

Cookies

Our website uses cookies to support site functionality, cart management, and analytics. By using our site, you consent to the use of cookies in accordance with this policy.

Data Retention

We retain order and customer data for as long as required by applicable laws and for legitimate business purposes such as order dispute resolution.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@polaryaresearch.com. We will respond within 30 days.

Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure.

Contact

For privacy-related enquiries, contact us at info@polaryaresearch.com.